Privacy Policy

Last updated: October 25, 2025

This Privacy Policy explains how Maria Alexiadou – "Soul Rebirth" collects, uses, and protects your personal data, in accordance with the European Data Protection Regulation (GDPR 2016/679).

1. Who is the data controller

Responsible: Maria Alexiadou
Brand: Soul Rebirth
Email: info@anagennisipsichis.gr
Phone: +30 6947544344
Location: Thessaloniki, Greece

2. What data is collected

• Full name, email, phone, and country of residence when booking via Calendly or purchasing via WooCommerce.
• Payment information (via Viva/bank – not stored on the site's servers).
• Communication content via email or contact form.
• Technical data (IP, cookies, usage statistics) for basic site functionality.

3. Purpose of processing

• Scheduling and conducting sessions.
• Issuing receipts/invoices and fulfilling legal obligations.
• Communication regarding the service or schedule changes.
• Sending informational emails (newsletter) only with prior consent.
• Traffic analysis to improve user experience.

4. Legal basis for processing

Processing is based on: (a) contract execution (e.g., session), (b) your consent (e.g., newsletter), and (c) legal obligation (issuing invoice).

5. With whom we share data

We only use reliable platforms that comply with GDPR:

• Calendly: appointment scheduling (USA – GDPR compliant).
• Zoom: conducting online sessions (USA – GDPR compliant).
• WooCommerce: order management.
• Viva/bank: payment processing (we do not store card details).
• Google Analytics / Meta Pixel: traffic analysis and ads (if enabled).

6. Retention period

Data is retained only as long as necessary for service fulfillment, billing, and according to legal obligations (usually up to 5 years for accounting purposes).

7. Your rights

• Access to your data
• Correction or deletion
• Restriction of processing
• Data portability
• Withdraw consent at any time

You can exercise your rights by sending an email to info@anagennisipsichis.gr.

8. Cookies & Analytics

The site uses cookies for basic functionality and traffic analysis. You can manage or delete cookies from your browser settings.

9. Data security

We use SSL encryption and strong security measures to protect your data. No system is completely secure, but all reasonable precautions are taken.

10. Minors

We do not knowingly collect data from minors without written guardian consent.

11. Third-party links

The site may contain links to other websites. We are not responsible for the content or privacy practices of third parties.

12. Modifications

The policy may be modified as needed. Changes will be posted on this page with a new update date.

For any questions regarding your personal data, contact info@anagennisipsichis.gr.